CASE STUDY
CASE STUDY 1
GOLD COAST ENGLISH SHCOOL
History :
School facing challenges of high Administration staff turnover. Averaging of 5 months before staff would leave.
Problem :
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Administration was heavy (9 staff)
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Expensive to hire and train
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Expensive to hire and train
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Professionalism was low
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Unhappy working environment
Solution :
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3 day department training
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1 School snapshot
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5 Job procedure manuals created
Result :
School now operates with 5 staff that has now been there for over 4 years. Growth of students increased from average of 80 students to average of 140 students. Average length of stay per student increased from 4 weeks to 11 weeks.
Estimated Savings $84,000 per year
CASE STUDY 2
AUCKLAND ENGLSIH LANGUAGE CENTRE
History :
The School was small (average 50 students) and struggling especially after the Chinese market dropped rapidly.
Problem :
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Limited knowledge of other markets
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Working In the Business Not On the Business
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Unclear school roadmap and vision
Solution :
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School snapshot
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Action plan created
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Marketing strategy implemented
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Regular KPI reporting provided
Result :
The school now averages 300 students and has 5 high school tour groups annually visiting. Largest group has 160 students.
Estimated Profit creation: $180,000 annually